Nucleon Docs v0.1
  • Intro
  • About Nucleon
    • Overview
    • Liquid Staking
    • Tokenomics
    • Security
    • Governance
    • Fees
    • Risks
  • About Conflux Staking
    • About Conflux Network
    • About Conflux PoS
  • Getting Started
    • 1️⃣Choosing a Wallet
    • 2️⃣Connecting Your Wallet to eSpace
    • 3️⃣Getting CFX in Conflux eSpace
    • 4️⃣Bridging Your Tokens to Conflux eSpace
    • 5️⃣Adding Your Bridged Tokens to MetaMask
    • 6️⃣Connecting MetaMask to Nucleon
    • 7️⃣Using Your Ledger Hardware Wallet with Nucleon
  • Features
    • CFX Liquid Staking
      • Stake CFX
      • Unstake CFX
      • Claim CFX
    • Liquidity Pools
      • CFX/xCFX
        • Add CFX/xCFX Liquidity to Liquidity Pools
        • Stake CFX/xCFX LP Tokens
        • Withdraw CFX/xCFX Liquidity from Liquidity Pools
      • CFX/NUT
        • Add CFX/NUT Liquidity to Liquidity Pools
        • Stake CFX/NUT LP Tokens
        • Withdraw CFX/NUT Liquidity from Liquidity Pools
    • NUT Governance Token
      • Claim NUT Rewards
      • Buying NUT
  • Quick Reference
    • Bridges to Conflux eSpace
    • Token Contract Addresses
  • Transferring Assets to Conflux eSpace
    • Overview
    • From Exchanges
      • Transferring eSpace CFX from KuCoin to MetaMask
      • Transferring eSpace CFX from Gate.io to MetaMask
    • From Conflux Core
      • Bridging Assets From Conflux Core with Fluent
    • From Other Networks
      • Bridging from BNB Chain with the eSpace Bridge
      • Bridging from Ethereum and BNB Chain with Multichain
      • Bridging Assets from Ethereum with cBridge
      • Bridging Stablecoins with Meso
  • Get Help
    • Fixing Stuck Pending Transactions in Your Wallet
    • Checklist
    • General FAQ
  • Contact Us
    • Social Accounts & Communities
    • Customer Support
    • Business Partnerships
  • Brand And Logos
    • Readme
    • Downloads
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  1. Contact Us

Customer Support

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Last updated 2 years ago

There is NO customer support for Nucleon. If you're experiencing issues,

  1. First check the .

  2. If you can't find a solution, try reaching out to your local Telegram group.

Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report it as spam.

NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.

General FAQ